TERMS & CONDITIONS

SWEDISH ICE SCRAPER® is a Swedish trademark located outside Stockholm, Sweden at the following address:

Nygatan 5B
SE-647 30 Mariefred
Sweden

All mail order trade including e-commerce is regulated by Swedish legislation.

Currencies and V.A.T.
-We welcome orders from all over the world
-Sales are charged in SEK
-Swedish V.A.T. tax (25%) is included in all prices and valid for customers within the European Union
-For orders from countries outside the European Union the price will be the same as the V.A.T. tax is replaced by an overseas shipping fee (export documents will enclose the shipment for clearing Customs)
-We are not liable for any local taxes that can be applicable by Customs in our customers home contries

We offer three alternative payments:
1) Secure payment with major credit cards; Visa, Master Card and Eurocard.
-When paying by card you will be asked for the card number, its period of validity and the CVC code
-We use a security standard called 3D-Secure, developed by VISA and MasterCard, where all information are encrypted using SSL encryption which prevents unauthorized access to card details
-We do not store card numbers after the transaction has been carried out
-SWEDISH ICE SCRAPER uses leading credit card operator DIBS for all transactions (for further information see www.dibs.se)

2) Payment by Paypal Checkout Express.

3) Invoice by email with payment in advance.
-Please send your request to info@swedishicescraper.se so we can arrange the best way to handle this according to your wishes

Shipping
-All orders are shipped by Swedish Post in colaboration with international partners
-Orders are normally shipped within 2-4 working days after reception of payment
-Delivery times can vary with destination
-If an ordered item is out of stock customers are offered a similar model or notified of a probable later shipping date
-Items ordered together may not always be shipped in the same parcel and will be packed in the most cost efficient way by our staff

Flat shipping fees
-We use traceable INTERNATIONAL PRIORITY MAIL to door for all countries offering this service, with a flat shipping fee of 90 SEK per shipment
-For all other export countries we use STANDARD MAIL with a flat shipping fee of 70 SEK per shipment (except for Sweden: 40 SEK and Denmark: 55 SEK)

Please enter address and country in the Checkout-form to display Your shipping fee.

If any issues subject to weight and/or carriers restrictions we will contact you by email or phone.

Delays or lost international shipments
For delayed or finally lost shipments caused be third party and out of our control we will offer a replacement ice scraper to be sent earliest 60 days from date of dispatch, and if this is not possible a refund.

Returns
All unused products may be returned within 14 days of purchase for refund.



Copyright Swedish Ice Scraper 2018