Terms & conditions

SWEDISH ICE SCRAPER® is a Swedish trademark located outside
Stockholm, Sweden at the following address:

SWEDISH ICE SCRAPER
Nygatan 5B
SE-647 30 Mariefred
Sweden

All mail order trade including e-commerce is regulated by Swedish
legislation

Currencies and V.A.T.
-We welcome orders from all the world
-Sales are charged in SEK
-Swedish V.A.T. tax (25%) is included in all prices and valid for
customers within the European Union
-For orders from countries outside the European Union the price will be
the same as the V.A.T. tax is replaced by an overseas shipping fee (export
documents will enclose the shipment for clearing Customs)
-We are not liable for any local taxes that can be applicable by Customs in
our customers home contries

We offer three alternative payments:
1) Secure payment with major credit cards; Visa, Master Card and
Eurocard
-When paying by card you will be asked for the card number, its period
of validity and the CVC code
-We use a security standard called 3D-Secure, developed by VISA and
MasterCard, where all information are encrypted using SSL encryption
which prevents unauthorized access to card details
-We do not store card numbers after the transaction has been carried
out
-SWEDISH ICE SCRAPER uses leading credit card operator DIBS for
all transactions (for further information see www.dibs.se)

2) Payment by Paypal Checkout Express

3) Invoice by email with payment in advance
-Please send your request to info@swedishicescraper.se so we can
arrange the best way to handle this according to your wishes

Shipping
-All orders are shipped by Swedish Post in colaboration with
international partners
-Orders are normally shipped within 2-4 working days after reception
of payment
-Delivery times can vary with destination
-If an ordered item is out of stock customers are offered a similar
model or notified of a probable later shipping date
-Items ordered together may not always be shipped in the same parcel
and will be packed in the most cost efficient way by our staff

Flat shipping fees
-We use traceable INTERNATIONAL PRIORITY MAIL to door for all countries
offering this service, with a flat shipping fee of 90 SEK per shipment
-For all other export countries we use STANDARD MAIL with a flat shipping
fee of 70 SEK per shipment (except for Sweden: 40 SEK and Denmark:
55 SEK)
Please enter address and country in the Checkout-form to display Your
shipping fee

If any issues subject to weight and/or carriers restrictions we will
contact you by email or phone

Delays or lost international shipments
For delayed or finally lost shipments caused be third party and out
of our control we will offer a replacement ice scraper to be sent earliest
60 days from date of dispatch, and if this is not possible a refund

Returns
All unused products may be returned within 14 days of purchase for
refund


SWEDISH ICE SCRAPER have the right to update Terms & conditions
from time to time - last update October 2017

© Copyright C. Sjöö 2017  All rights reserved

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SWEDISH ICE SCRAPER® Registered trademark & design • Copyright 2017 All rights reserved