Terms & conditions - general information

SWEDISH ICE SCRAPER® is a Swedish trademark located outside
Stockholm, Sweden, at the following address:

Nygatan 5B
SE-647 30 Mariefred

All mail order trade, including e-commerce, is regulated by Swedish

Currencies and V.A.T.
-We welcome orders from all the world
-Sales are charged in SEK
-Swedish V.A.T. tax (25%) is included in all prices and valid for
customers within the European Union
-For orders from countries outside the European Union the price will be
the same as the V.A.T. tax is replaced by an overseas shipping fee (export
documents will enclose the shipment for clearing Customs)
-We are not liable for any local taxes that can be applicable by Customs in
our customers home contries

We offer three alternative payments:
1) Secure payment with major credit cards; Visa, Master Card and
-When paying by card you will be asked for the card number, its period
of validity and the CVC code
-We use a security standard called 3D-Secure, developed by VISA and
MasterCard, where all information are encrypted using SSL encryption,
which prevents unauthorized access to card details
-We do not store card numbers after the transaction has been carried
-SWEDISH ICE SCRAPER uses leading credit card operator DIBS for
all transactions (for further information see www.dibs.se)

2) Payment by Paypal Checkout Express

3) Invoice by email with payment in advance
-Please send your request to info@swedishicescraper.se so we can
arrange the best way to handle this according to your wishes

Shipping methods
-All orders are shipped by Swedish Post in colaboration with their
international partners
-Orders are normally shipped within 2-4 working days after reception
of payment
-Delivery times can vary with destination
-If an ordered item is out of stock, customers are offered a similar
model or notified of a probable later shipping date
-If we are unable to deliver the ordered goods you have the right to
cancel the order and if the payment has been made in advance, your
money will be refunded within 30 days
-In the event of late deliveries a new delivery date will be offered
-Items ordered together may not always be shipped in the same parcel
and will be packed in the most cost efficient way by staff at SWEDISH

Flat shipping fees
During March-August we use regular Swedish Post with a flat
shipping fee per shipmentat as follows:
-Sweden: 30 SEK
-European Union: 50 SEK
-Rest of the world: 70 SEK

During season; September-February, we upgrade our shipping service
for all export customers to TRACEABLE PRIORITY MAIL with a flat
shipping fee of 90 SEK per shipment

If any issues subject to weight and/or carriers restrictions we will
contact you by email or phone

-All unused products may be returned within 14 days of purchase for
refund in accordance with Swedish legislation

SWEDISH ICE SCRAPER have the right to update Terms & conditions
from time to time - last update August 2017

© Copyright C. Sjöö 2017  All rights reserved


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SWEDISH ICE SCRAPER® Registered trademark & design • Copyright 2017 All rights reserved